Bijoux FAQ
If you have other burning questions we weren’t able to address here, feel free to email.
Products
100%! All our pieces are made of 14-karat gold and never plated. For our flagship collection we use gray diamonds, black diamonds, and opals. If you care for them as we recommend, you will enjoy them forever.
All of our pieces are handmade by artisan goldsmiths in the Philippines. Coming very soon, we will take you into our studios so you can take a peek at the painstaking process involved in making LIMNIA pieces.
We purchase our gold from the Philippines, and, our stones and diamonds from Bangkok and India. While we can certify that our stones are conflict-free and ethically sourced, we are currently tracking the source of our gold.
Our collection of modular fine jewelry essentials are designed to be creatively customized to keep up with your bold, dynamic life. Our pieces are made of high quality gold and stones, so you can wear them now while you build a jewelry wardrobe you will love forever.
We love collaborating on new designs especially when it involves a piece you love so much. Due to the size of our operation, we are unable to do any custom work right now. But if it means so much to you, shoot us an email at [email protected] and we will see what we can do.
Shipping
Our online store now offers free 3-5 day shipping for US domestic addresses only, regardless of what you order.
If you live in any of the 50 states and Puerto Rico, LIMNIA will deliver to you. Our pieces might take longer to get to you if you live in Alaska, Hawaii, and Puerto Rico, but they will get there.
Shipping to these states will take a bit longer. Expect about 12-16 days from the time of your order.
1) Ground: (5-8 days): Always free.
2) Expedited (2-3 days and available to the 48 contiguous states): $25
3) Overnight (1-2 days and available to the 48 contiguous states): $35
As soon as we receive your order, we will process it for shipment. All orders placed after 12 pm PT are processed the following day. Our UPS or Fedex courier will then pick it up from us and be on his way to bring the pieces to you. You will receive an email with tracking number as soon as it’s on its way.
Don’t worry! Sometimes, it takes a couple of days to update your shipment status. Email us at [email protected] and we will let you know where your package is.
Hate when that happens. But no worries! We will correct it for you if your purchase hasn’t shipped yet. Please email us at [email protected]
